Privacy Policy
Last updated: 27/11/2025
Luso Superhost (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website luso-superhost.pt, contact us, or use our services.
We operate as a freelancer business based in Portugal, offering property management and real estate services exclusively within Portugal.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following personal information:
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Name
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Email address
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Phone number
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Address
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Property details
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Messages submitted via forms
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Newsletter subscription data
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IP address
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Cookies and tracking data
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Booking or service request details
2. How We Collect Information
We collect your information through:
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Contact forms
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Newsletter signup forms
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Booking or consultation requests
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Analytics tools (Google Analytics, Meta Pixel)
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Cookies and tracking technologies
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Third-party integrations (e.g., Calendly)
Some data is collected automatically (IP address, device info, cookies).
3. Why We Collect Your Information
We use your personal data for the following purposes:
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Responding to inquiries and service requests
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Sending newsletters or marketing communications
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Managing bookings and client onboarding
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Creating proposals, quotes, or contracts
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Improving website functionality and user experience
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Measuring website traffic and performance
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Legal compliance (invoicing, contracts, AL management)
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Lead generation, retargeting, and advertising
We only process personal data when we have a lawful basis such as consent, legitimate interest, or contractual necessity.
4. How We Use and Share Your Data
We may share your information with third-party service providers strictly for operational purposes, including:
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Wix (website hosting & CRM)
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Gmail (email communication)
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Google Analytics (usage analytics)
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Meta/Facebook Pixel (advertising & retargeting)
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Calendly (appointment scheduling)
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Google Drive (document storage)
We do not sell your personal data.
We only share data with third parties when necessary for:
✔ website operation
✔ communication
✔ analytics
✔ legal compliance
✔ or when explicitly agreed with clients.
5. Cookies & Tracking Technologies
Our website uses cookies for:
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Website functionality
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Analytics
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Performance measurement
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Advertising & retargeting (Meta Pixel, Google tools)
You can control or disable cookies in your browser settings at any time.